PRIVACY POLICY
Last Updated: October 14, 2026. Official Privacy Policy for DAVES IMPORT AUTO SERVICE (dba Dave's Auto Center).
1. Business Identification & Identity
This Privacy Policy applies to all services and communications provided by DAVES IMPORT AUTO SERVICE (operating as Dave's Auto Center).
2. Information We Collect
We collect information that you voluntarily provide to us when contacting our business via phone call, email, SMS/text message, or in-person at our shop location. This information includes:
- Full Name, phone number (including mobile number), and email address.
- Vehicle details (Year, Make, Model, VIN, license plate, and service history).
- Customer service records and repair quotes requested directly from our staff.
- SMS/text messaging opt-in consent and communication preferences, including any opt-out requests.
3. How We Use Your Information
DAVES IMPORT AUTO SERVICE uses collected information solely to:
- Provide, manage, and complete automotive and diesel repair services.
- Communicate service progress, invoice details, and vehicle status.
- Send requested quotes, warranty records, and appointment reminders.
- Send transactional and operational SMS/text messages related to your service appointments and repair orders, only with your prior express written consent.
- Comply with applicable local, state, and federal laws and vehicle safety requirements.
4. SMS & Mobile Communications Privacy (A2P 10DLC Compliance)
DAVES IMPORT AUTO SERVICE is committed to full compliance with the Telephone Consumer Protection Act (TCPA), the CTIA Messaging Principles and Best Practices, and all applicable A2P 10DLC (Application-to-Person 10-Digit Long Code) messaging regulations set forth by mobile carriers in the United States.
Mobile Information & SMS Privacy Guarantee
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4.1 SMS Opt-In Consent
By providing your mobile phone number to DAVES IMPORT AUTO SERVICE — whether verbally, via phone call to +1 937-907-1715, via email to miles@davesautoutah.com, or through any written authorization — you expressly consent to receive recurring SMS/text message communications from us related to your service appointments, repair status updates, vehicle readiness notifications, and other transactional messages pertaining to your repair orders. Message frequency varies and depends on your service activity (typically 1–5 messages per service event). Consent is not a condition of any purchase or service.
4.2 How to Opt Out (STOP)
You may cancel the SMS service at any time by replying STOP to any text message from DAVES IMPORT AUTO SERVICE. Upon receiving a STOP request, we will immediately cease sending further SMS messages to your mobile number. You may be required to re-opt-in if you wish to resume receiving SMS communications in the future.
4.3 How to Get Help (HELP)
If you have any questions or need assistance regarding our SMS service, you may reply HELP to any text message received, or contact us directly at +1 937-907-1715 or miles@davesautoutah.com.
4.4 Message Frequency & Carrier Fees
Message frequency varies based on your service activity. Standard message and data rates may apply based on your mobile carrier plan. DAVES IMPORT AUTO SERVICE is not responsible for any message or data charges imposed by your mobile carrier.
4.5 Carrier Disclaimer
DAVES IMPORT AUTO SERVICE is not liable for delayed or undelivered messages. Mobile carriers are not liable for delayed or undelivered messages. SMS delivery is subject to carrier network availability and is not guaranteed. Carriers do not guarantee message delivery and may temporarily block messages for spam filtering, network issues, or other operational reasons.
5. Email Communications
By providing your email address to DAVES IMPORT AUTO SERVICE, you consent to receive transactional and operational email communications regarding your service appointments, repair quotes, invoices, and vehicle status. You may unsubscribe from non-essential email communications at any time by replying to any email with "UNSUBSCRIBE" or by contacting us at miles@davesautoutah.com.
6. Data Protection & Security
We implement appropriate technical and organizational security measures to safeguard your personal data, including mobile phone numbers and SMS opt-in consent records, against unauthorized access, disclosure, alteration, or destruction. Your SMS opt-in consent and communication preference records are retained for as long as you remain an active customer and are securely stored in compliance with applicable data retention laws.
7. Data Sharing & Third Parties
DAVES IMPORT AUTO SERVICE does not sell, rent, or lease your personal information, including your mobile phone number, to any third party. We may share limited information with our SMS messaging service provider solely for the purpose of delivering text messages on our behalf, and such providers are bound by contractual obligations to protect your data and are prohibited from using it for any other purpose. As stated above, no mobile information or text messaging originator opt-in data will be shared with third parties or affiliates for marketing or promotional purposes.
8. Your Rights
You have the right to access, update, or request deletion of your personal information held by DAVES IMPORT AUTO SERVICE. You may also opt out of SMS communications at any time by replying STOP to any message, and opt out of email communications by replying UNSUBSCRIBE. To exercise any of these rights, contact us using the information below.
9. Changes to This Privacy Policy
DAVES IMPORT AUTO SERVICE reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our services or continued consent to receive SMS communications after such changes constitutes acceptance of the revised Privacy Policy.
10. Contact Information
If you have any questions or concerns regarding this Privacy Policy, our SMS/Mobile communications practices, or wish to update your contact details or opt-out preferences, please reach out to us directly: